Frequently Asked Questions

Frequently Asked Questions

 

   What is 'detailing'?

   Why should I use a professional detailer?

   Why can't I do this myself?

   Why is it so important to wax?

    How often should I wax my vehicle?

   What is the difference between polishes, waxes and sealants?

   What is 'claying'?

   What should I do to keep my vehicle looking sharp?

  What is 'overspray' and why should I care?

  What is the best way to care for a convertible top?

   How should I care for leather seats?

   How long before a new vehicle should be waxed?

   Does my vehicle really ride better when it is clean?

 

 

 

 

Q: What is ‘detailing’?

 

A: Detailing is what the name implies; paying close Attention 2 Detail (the small things)! Detailing can be defined as the “Systematic Rejuvenation and Protection of the various parts and compositions of the vehicle.

 

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Q: Why should I use a professional detailer?

 

A. Professional Detailers combine the use of professional quality chemicals, equipment, knowledge of vehicle surfaces and specific procedures in a systematic order to produce superior and consistent results. Detailing is both “art and science”. Professional Detailers always use filtered/treated water to avoid water spotting that can become etched into the vehicle’s paint.

Convenience is a major reason busy people have their vehicles detailed by a professional. In today’s busy world everyone is short of time. Time is a commodity and everyone can put a price on their time. People value their time in different ways. Some professionals bill their time out at $150 per hour so it doesn’t really make economic sense for them to spend all day detailing their own vehicles. Others would rather have the extra time to do things they would rather do (spending time with family or participating in other activities) and still accomplish things that must be done.

 

 

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Q: Why is waxing important?

 

A: Waxing creates a sacrificial barrier between your vehicles finish and the elements that seek to destroy it. Environmental pollution, acid rain, rail dust, brake dust, bird droppings, bug spots, tree sap, paint overspray and the sun’s UV rays all work together to damage your vehicles finish unless it is protected by wax or paint sealant. A good looking car is worth a lot more at trade in time so it is well worth the money you spend to keep it in top condition.

 

 

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Q:How often should I wax?

 

A: This depends on multiple factors such as: Is the vehicle garaged? Is the vehicle regularly hand washed or subjected to drive through car washes or squirt-a-washes? What type of wax is used?

On average, if a vehicle is waxed with Carnauba Wax, you should re-wax every 3 to 6 months or if a vehicle has been treated with a paint sealant (liquid polymer), it will last 6 months to 1 year. The rule of thumb is, when water stops beading up, it’s time to wax!

 

 

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Q: What is the difference between polish, wax and paint sealants?

 

A: Polishes, also known as pre-wax cleaners are formulas of oils, solvents, water, clays and minerals designed to improve surface gloss and remove old wax or sealants, minor swirls, compounding haze and light oxidation. Polishes are gloss-enhancing cleaners but do not provide protection for your vehicles finish. Therefore, after a vehicle is polished, it must then be waxed or sealed.

 

Carnauba Waxes are produced from the leaves of the Copernica-Cerifera Tree found in Brazil. Carnaubas are always blended with another form of wax, usually beeswax or paraffin wax. Blended waxes allow for easier spreading and provide the beading action we are accustomed to seeing. Other oils, silicones and solvents are added to the blend to achieve the deep, rich gloss that Carnauba waxes are known for. Carnauba starts to melt at 160 degrees F that limit its durability. As a general rule of thumb, Carnauba Waxes are 50% gone after 45 days, 75% gone after 90 days, and totally gone after 120 days. Our “Cherry Wax” is a long lasting Carnauba blend wax.

 

Paint sealants (liquid polymer/synthetic wax/paint protector) are man-made formulas of polymer, oils and gloss agents designed to protect painted and clear coated finishes. Paint sealants are much more durable and long lasting than Carnaubas and produce a very bright shine and a hard glass-like barrier that offers superior protection from environmental pollutants. Some “auto enthusiasts” feel that synthetics produce a “sterile” shine and prefer the rich luster of a Carnauba and are willing to wax more often to achieve the look they want and the protection they require. Our STS 2000 Paint Sealant is a very durable polymeric sealant that offers long lasting protection and a deep crystalline show car finish.

 

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Q: What is paint overspray?

 

A: Overspray is any airborne particle such as paint, oil, silicone, tar, chemicals or other pollutants that adhere to a vehicle surface. Paint overspray from road and bridge construction is the most common type of over spray. On a clean vehicle, overspray

will have a rough feel. Looking at the windshield best checks this. If you cannot rub off the specks with your finger, it is most likely overspray and should be removed immediately before it can permanently adhere finish of the vehicle. Overspray is removed by using detailing clay and special clay lubricants.

 

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Q: What is ‘claying’?

 

A: The claying process can be described as a facial for your vehicles paint. It deep cleans the pores of the paint removing old wax, sealants, embedded dirt and pollutants. It levels the paint’s surface leaving it smooth to the touch. The freshly clayed finish accepts waxing or sealing more readily that helps it to protect the finish better and longer.

 

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Q: To keep my vehicle looking sharp and well protected, what should I do and how often?

 

A: Hand Wash weekly, clayed once or twice a year as needed, polished annually and waxed or sealed 2 or 3 times per year.

 

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Q: How should I care for my leather seats?

 

A: Leather is a natural material and requires regular care. Leather should be cleaned and conditioned quarterly.

 

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Q: How should I care for my car’s convertible top?

 

A: The number one concern for convertible tops is acid rain, along with UV rays, smog, tree sap, bird droppings, salt, tar, dirt, grease and grit. All of these elements must be removed to keep the fabric and vinyl convertible tops looking showroom new. We use exclusively RaggTopp products for convertible top care. RaggTopp Cleaner and RaggTopp Protectant have been thoroughly tested and endorsed by HAARTZ and R+S, the worlds leading manufacturers of convertible topping fabric. RaggTopp cleaner safely removes the toughest soils & stains and will not harm automotive finishes, chrome, trim glass, vinyl, rubber or plastic windows. RaggTopp is environmentally friendly, biodegradable and exclusively formulated for fabric and vinyl convertible tops. The antioxidant formula retards the growth of mildew, too. RaggTopp Protectant is truly a one-of-a-kind product designed for convertible tops to repel water and allow the fabric to breathe at the same time. RaggTopp extends the life and restores the beauty of your top by deepening the color tones and increasing water repellency with each application. We recommend this treatment quarterly.

 

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Q: Is it true that my new vehicle will not need to be waxed right away?


A: This may have been true a long time ago, but with the new modern acrylics and enamels, your new car's finish needs tender care immediately. Most new cars are treated with a clear-coat finish. Many initial washing errors result in water spots, setting stains and loss of luster. The best advice is to trust your car's finish to a professional from the beginning.

 

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Q: Why does my car ride better after I've had my car washed? Am I imagining it?

 

A: Not at all! Actually, it's very simple. Dirt and grime collect in the areas around your car's wheels. Loosening and rinsing the grime give you a smother ride. It also helps prevent rusting inside the wheel wells - the most difficult type of rust to stop. In addition, tests show that a properly cleaned and waxed car has less wind resistance resulting in a smoother ride and improved fuel economy.

 

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Q: I wash my car at home using a garden hose. Lately, the finish looks dull and marked. What could be wrong?



A. University of Texas found the average garden hose cannot supply proper amounts of water and water pressure needed and it is important to use the appropriate cleaning solutions to safely and effectively clean your car.

 

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